Help center

Guides, FAQ and a support team ready to help you.

Quick answers

How do I connect my store?+

For Shopify use onboarding or Dashboard → Settings: dev-app OAuth/ScriptTag. For WooCommerce use Dashboard → Integrations: official plugin + REST API.

How long does setup take?+

The wizard guides store, brand, shipping, payments, preview and final check. Before real traffic, always run a pilot order and verify store order, emails, pixel/CAPI, return page and the order dashboard.

How do I issue a refund?+

Dashboard → Orders → open the order → "Refund". The dashboard flow is designed for a full refund; for partial cases, manage the operational difference on Whop/store.

The checkout doesn't show up on the store?+

Shopify: verify OAuth/ScriptTag in Dashboard → Settings or Script tag debug. WooCommerce: verify the official plugin and latest intercepted checkout in Dashboard → Integrations.

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Help center · WooshPayment