Help center

Guides, FAQ and a support team ready to help you.

Quick answers

How do I connect my Shopify store?+

Go to Dashboard → Integrations → "Connect Shopify" and authorize WooshPayment via OAuth. Takes 30 seconds.

How long does it take to go live?+

On average 10 minutes. The guided onboarding walks you through the 6 required steps (connect store, choose subdomain, brand, shipping, preview, install).

How do I issue a refund?+

Dashboard → Orders → open the order → "Refund". You can issue a full or partial refund. The request is forwarded to Whop which credits the customer back.

The checkout doesn't show up on the store?+

Check that the WooshPayment script tag is installed (Dashboard → Integrations → Shopify → "Verify installation"). If missing, click "Reinstall in one click".

Direct email to the team

Reply within 24 business hours.

hello@wooshpayment.com

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Help center · WooshPayment